What we can help with
Car, van, lorry and bus collisions
Passenger claims
Cyclist and motorcyclist injuries
Pedestrian injuries
Uninsured or untraced driver claims
Serious injury and rehabilitation needs
Who may be able to claim
Claims are not limited to drivers. Passengers, pedestrians, cyclists and motorcyclists may also have a claim where another road user’s negligence caused injury. Different procedures may apply where the responsible driver is uninsured or cannot be traced.
What to do after a collision
Prioritise safety and medical attention. Where possible, obtain vehicle and insurance details, photographs, witness information and a clear record of the accident. Report the incident to the appropriate authorities and insurer when required.
Minor and serious injuries
Lower-value injury claims can follow specific online procedures, while serious injury cases often require detailed medical evidence, rehabilitation planning and careful assessment of future losses and care needs.
Frequently asked questions
Potentially, yes. A passenger injured because of a driver’s negligence may have a claim even if that driver was the person giving them a lift.
There are routes for certain claims involving uninsured or untraced drivers, often through the Motor Insurers’ Bureau. Eligibility and procedure should be checked promptly.
Depending on the case, damages can include injury, loss of earnings, treatment and rehabilitation, travel, care, property damage and other evidenced losses.
This page provides general information only. Legal rights, deadlines and procedures depend on the facts and current law. Crownfields should verify all regulatory, funding and service-specific statements before publication.